National Credit Union Administration (NCUA) Chairman Kyle S. Hauptman has appointed Sarah Bang as NCUA Chief of Staff and Senior Policy Advisor. Bang, who has been serving as Hauptman’s Senior Policy Advisor since December 2020, brings extensive experience to her new role.
“Sarah brings a wealth of knowledge and experience to this role,” said Chairman Hauptman. “Her experience managing credit union service organizations, along with her knowledge of the credit union industry, regulations, and policy administration, will be of immense value as we work to improve the regulatory environment for current and future credit unions.”
Bang is a veteran in the credit union system with nearly four decades of experience across various levels in the industry. Before retiring in 2017, she was Executive Vice President of Industry Relations at CO-OP Financial Services. Her career also includes being President/CEO of Financial Service Centers Cooperative Inc. (FSCC), where she significantly expanded its reach from six states with fewer than 100 branches to over 3,300 branches worldwide.
During her time at FSCC, Bang advanced shared branch technology by incorporating P2P text banking, call center services available around the clock, and remote deposit capture services. She also transitioned FSCC from a for-profit entity to a cooperative structure.
Bang’s career includes managing credit union service organizations such as regional shared branch networks and ATM networks among others. She frequently spoke at national conferences and facilitated strategic planning sessions for diverse institutions.
In recognition of her contributions to the credit union movement, Bang received the Herb Wegner Memorial award in 2014 and was inducted into both the Credit Union Museum’s Herstory exhibit in 2022 and the Credit Union Service Organization Hall of Fame.
She holds both Bachelor of Arts and Bachelor of Science degrees from the University of Wisconsin-Madison.
The NCUA is an independent federal agency established by Congress to regulate federal credit unions. It manages the National Credit Union Share Insurance Fund which insures deposits for over 135 million account holders nationwide while promoting consumer protection and financial literacy.
