IBM announced on May 26 a new five-year global agreement with Abertis, an infrastructure and mobility management group, to modernize Abertis’s technological infrastructure. The collaboration will involve migrating to SAP S/4HANA and aims to improve system scalability, reliability, and user experience across several countries. This new contract extends more than a decade of collaboration between the two companies.
Abertis operates motorways in Europe, the Americas, and Asia. The agreement covers the evolution of systems supporting the group’s operations, including user management, high-volume transaction processing, and incident management. These systems require high levels of reliability, security, and performance regardless of operational scale or complexity.
Under this partnership, IBM will support Abertis in updating its platform using SAP S/4HANA technology to increase flexibility for different operating models; improve scalability for managing growing transaction volumes; incorporate advanced analytics capabilities in near real-time; and lay groundwork for new mobility-related services. The agreement establishes a common technological framework for operations in Spain, France, the United Kingdom, Chile, and Puerto Rico, with options to expand into other markets primarily in Europe and America.
IBM Consulting will provide consulting services as well as implementation and technology management under a joint governance model that includes defined success metrics. José Miguel, Partner and Distribution & Industrial Sector Leader at IBM Spain for IBM Consulting, said: “We are seeing how the infrastructure sector is entering a phase in which technology ceases to be a project and becomes a structural condition. Agreements like this respond to that need to provide stability, coherence and a long-term vision to systems that are critical to daily operations.”
The modernization also extends beyond internal processes by supporting development of web portals and mobile applications aimed at end users—facilitating account management as well as secure trip viewing payments—and contributing to efficient traffic management. Miguel Ángel Medina, CIO of Abertis, said: “This allows us the opportunity to make decisions with a long-term perspective and reduce complexity in a very diverse environment. Having a common framework gives us more predictability and more room to focus on business development and relationships with users.”
