Frank Bisignano, currently serving as Commissioner of the Social Security Administration (SSA), has been appointed as Chief Executive Officer (CEO) of the Internal Revenue Service (IRS), according to an announcement made by U.S. Secretary of the Treasury and Acting IRS Commissioner Scott Bessent. The position is newly created, and Bisignano will report directly to Bessent while maintaining his responsibilities at SSA.
Secretary Bessent commented on the appointment, stating, “Frank is a businessman with an exceptional track record of driving growth and efficiency in the private and now public sector.” He added that both agencies “share many of the same technological and customer service goals,” making Bisignano a suitable candidate for the dual role. “Under his leadership at the SSA, he has already made important and substantial progress, and we are pleased that he will bring this expertise to the IRS as we sharpen our focus on collections, privacy, and customer service in order to deliver better outcomes for hardworking Americans.”
Bisignano brings more than forty years of experience in leading financial institutions and technology companies through periods of transformation. Before heading SSA, he was Chairman and CEO of Fiserv, where he led its merger with First Data in 2019. At J.P. Morgan Chase during the 2000s, Bisignano served as co-Chief Operating Officer and CEO of Mortgage Banking. His previous roles also include senior positions at Citigroup such as Chief Administrative Officer and CEO of Global Transaction Services.
